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Responsible Gaming

Responsible Gaming Policy – PincoBetting Canada

Our Commitment

At PincoBetting Canada, we believe that sports betting and online gaming should always be a fun, safe, and controlled activity. While most players enjoy our services responsibly, we understand that gambling can lead to harm if not managed properly. This policy outlines the measures, tools, and resources we provide to help you stay in control.

Recognizing the Signs of Problem Gambling

It’s important to know when your betting habits might be turning into a problem. Ask yourself:

  • Do you bet more than you can afford to lose?
  • Have you tried to recover losses by placing bigger wagers?
  • Do you gamble to escape stress, boredom, or personal issues?
  • Have you spent more time betting than planned?
  • Has gambling caused conflict with family or friends?

If you answer “yes” to more than one, you may benefit from an assessment: Gamblers Anonymous 20 Questions.

Self-Exclusion

We offer a self-exclusion feature that allows you to block access to your account for a fixed or permanent period. Available options include:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime

How to activate:
Log in to your account and access the Responsible Gaming settings, or email [email protected]. Once set, self-exclusion cannot be lifted early. Lifetime exclusions are permanent.

Cooling-Off Periods

If you only need a short break, you can activate a cooling-off period for:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

During this time, deposits and betting will be disabled. Your account will automatically reactivate once the period ends.

Where to Get Help

If gambling is negatively affecting your life, these organizations offer free, confidential help:

Preventing Underage Gambling

PincoBetting strictly prohibits anyone under the legal gambling age from using our services. Accounts found to be underage will be closed, winnings forfeited, and funds returned.

Our measures include:

  • Age verification during registration
  • Additional proof-of-age checks when needed
  • Marketing targeted only at legal-age audiences

Parents and guardians can use blocking tools such as:

Tips for Safer Betting

  • Set deposit or betting limits before you start.
  • Take breaks to maintain perspective.
  • Avoid gambling when stressed, tired, or under the influence.
  • Don’t chase losses — bet for entertainment, not income.
  • Keep betting balanced with other hobbies and commitments.

Contact

For responsible gaming support, email [email protected]. All communications are confidential.